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Our Clients Comments

"We have used Tiffen & Co for all of our mortgages and business loans for over 10 years Their service is always excellent, there were never any delays and we were always kept up to date with the progress of our loans. We found that Gerard's (Tiffen) level of knowledge of the industry was beyond our expectations and we were offered many different options. We wouldn't consider using any other broker for our business and personal financial needs."

(Rocco and Natalie Mangeruca - Jerrabomberra)


"We always deal with Tiffen & Co for our loan needs. Gerard (Tiffen) is always extremely professional and efficient plus very handsome and you always know he's just a phone call or an email away with a very prompt answer. Gerard makes the whole loan experience very easy and stress-free which is why we have been a client of his since 2001 and I refer all friends and family to him ."

(James and Lauren Watt - Deakin)


"Gerard (Tiffen), I take this opportunity to thank you and your team for making my recent financial requirement, a simple and pleasing experience. From the moment I was referred to you until the delivery of my financial package, I encountered professionalism, friendliness, product knowledge and best of all, excellent customer relation. No doubt I will be calling on you in the future and will also be recommending your services to family and friends and my own clients ."

(Philp Kouvelis JP – Garran)


"My husband and I first approached Patrick (Bouquiaux) at Tiffen and Co when we were looking at buying our first home. We found his knowledge of the property market and home loans /rates to be extremely valuable. Not only did we get all the advice we needed but his PA, Alice made the purchase process run very smoothly. It was important for us to know that we could rely on him to take care of things and that's exactly what he did. Since then, we have leased our first home and purchased a second one! We are extremely thankful to Patrick for all the advice he has given us and have built a great relationship over the past 3 years. We look forward to building our portfolio through Tiffen and Co in the future."

(Valeria and Troy McGuinness – Canberra)


"Our experience with Peter Williams has been second to none, his professionalism, knowledge and approachability have made the stressful experience of organising mortgages for both of our homes a smooth and pleasant experience."

(L.A and R.T– Chisolm)


"My husband and I first dealt with Stephanie Brennan approximately five years ago when purchasing our first property through a mortgage broker. Throughout the process Stephanie kept us informed, explained the details to us clearly, answered all our questions and was extremely positive, professional and supportive throughout what can be a stressful time. Early this year we sold our house and purchased another property. We did not hesitate in using Stephanie again as we knew that she would just make things 'happen'. We also wanted to purchase an investment property and contacted Stephanie to see if it was feasible and as a result, we have now purchased the property. Not only this, but Stephanie has now restructured our finances so that we can effectively manage the mortgage on our house, the investment property and pay off our mortgage in a shorter timeframe, saving us thousands of dollars."

(Martine Cooper – Dunlop)


"There can be few more daunting times in your life than gearing up for a loan adventure with a bank while at the same time sorting your way through the legal and emotional minefield of buying a property or business. Quite simply for us, Gerard Heffernan made it, well, simple. He has helped members of my family and I on several occasions and we would go back to him without hesitation. He was courteous, caring, frank and, best of all, got the results that we needed."

(Geoffrey Orchison - Kambah)


"David (Gawthrop), we have been so lucky (and grateful) to have you on our side again. We can't believe it's been 8 years since we saw you for the purchase of our 1st home, and feel very fortunate to get the same professional and friendly assistance to purchase our 2nd property. There is a lot of trust involved in dealing with your families' future, and you've, once again, helped our family greatly!"

(Tavis and Jen Hamer – Kambah)


"Good Morning Alice and David (Friend). Thanks so much for your email. We have settled in nicely and love our new home (still have quite a bit of unpacking to do though!). I wanted to say thank you for your assistance and advice throughout the entire process. You have been extremely courteous and professional and have always responded to our queries in a timely manner. We were pleasantly surprised when we received the thoughtful Tiffen & Co housewarming gift in the mail and wanted to thank you for this very personal touch."

(Sarah Miners and Clinton Roy – Canberra)


"I just wanted to pass on my comments to thank you, especially Tom Leahey for assisting me with my loan arrangements for my property in Harrison. It has been a long drawn out process, starting in April. My property only settled 2 weeks ago, due to other delays. Tom did an exceptional job when if came to assisting me with my enquiries and explaining everything to me so I could understand it. He always kept me informed of anything that was happening, and always looked for alternative options to save me money. He was very understanding and compassionate of my situation and took the time to assist and help me the best he could. All of your administration staff were always polite and attentive and were always willing to help where they could. You have a fabulous team! I am very thankful for all the assistance Tom has given me, he is a great asset to your company, and I will have no hesitation in recommending your fabulous services in the future! I look forward to many more future dealing with your company in years to come!"

(Jenny O'Hagan – Canberra)


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