Join a winning team

Mortgage Broker Personal Assistant positions available | 30/01/18

Thank you for your interest in taking the next step in your career with Tiffen and Co.
We are looking for a professional to join our administration team in the role of Broker Personal Assistant. We possess energy, dedication, enthusiasm and a passion for excellence and are seeking a candidate that exemplifies these values.

Job tasks and responsibilities

This role requires an experienced and outgoing professional who is driven to deliver outstanding customer service.

Responsibilities include:

  • Manage the loan process from submission through to settlement for Loan Consultants of Tiffen & Co.
  • Administer finance applications to ensure they are approved and settle.
  • Handle enquiries from clients.
  • Receive files from Loan Consultants.
  • Prepare diary notes.
  • Prepare loan serviceability calculators.
  • Collate and prepare loan application.
  • Submit application to the lender.
  • Ensure receipt by the lender.
  • Track application to approval.
  • Track application to settlement.
  • Maintain company Greenbook.
  • Organise Deposit Bonds and First Home Owner Grants.
  • Advise clients of the success or otherwise of their loan application.
  • Provide high level personal support to Loan Consultants.
  • Provide back up support to the office’s administrative support functions (for example, undertaking Reception/Front of House duties) to cover staff absences and breaks.
  • Manage key stakeholder relationships
  • Manage heavy workload, short deadlines, maintain confidentiality and act with discretion.

Skills and experience

The successful person will have previous experience in a mortgage and finance environment and will become an integral part of the team.

To be successful in this role you will require:

  • Demonstrated record of performance in a fast paced office environment.
  • Computer literacy with Microsoft Office suite.
  • Demonstrated experience using web based applications and databases, particularly those used within the lending environment.
  • Commitment to integrity, honesty and quality client-focused services.
  • Sound interpersonal, liaison, written and oral communication skills.
  • Willingness to learn and embrace change.
  • Ability to work in a team environment without supervision.
  • Ability to manage all client interactions in a calm and professional manner, including difficult situations and those involving conflict.
  • Excellent personal presentation.
  • Ability to work under strict timelines.
  • Strong attention to detail.
  • High level organisation and prioritisation skills.

Candidates must be an Australian citizen or permanent resident.
Only experienced candidates should apply. You will only be contacted if successful

Apply Below

Please forward a comprehensive resume and covering letter stating your qualifications and working experience.



Upload resume.

File size must be under 2mb. Pdfs and word docs only.

All applications will be treated in the strictest confidence.
We regret to inform that only shortlisted candidates will be notified.

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